Privacy Policy — How We Protect Your Data

Last updated: 10 January 2026

Stratmore Group Ltd ("we", "us", or "our") operates the InvoiceChasr service. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Cookies and Usage Data
Billing information (processed securely by our payment processor)

Invoice & Client Data

To provide our automated reminder service, you provide us with information about your clients ("Client Data"), which typically includes:

Client email address
Client name / Business name
Invoice amount and due date

We process this Client Data as a Data Processor on your behalf. As the Data Controller, you are responsible for ensuring you have a valid legal basis (such as legitimate interest or contractual necessity) for sharing this data with us.

2. How We Use Information

We use the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues and fraud
To send automated email reminders to your clients on your behalf

Our authorized staff may access your data (including invoice contents) strictly for the purposes of technical support, security monitoring, and fraud prevention (e.g. investigating abuse reports).

3. Disclosure of Data

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Key third-party service providers we use include:

Stripe: Payment processing.
Google & Microsoft: Authentication services.
Cloud Providers: Hosting and infrastructure services.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially accepted means to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Subject Rights

We respect the rights of all data subjects, including both our Users and their Clients.

For Our Users

You have the right to access, update, or delete your personal information. You can do this directly within your account settings or by contacting us.

For Your Clients (Debtors)

Recipients of reminders sent via InvoiceChasr have the following rights:

Right to Opt-out: Every reminder email contains a link to stop further automated reminders if, for example, it was sent to the wrong person.
Right to Information: Recipients can contact the sender (the Controller) or us to understand how their data is being processed.
Right to Erasure: Recipients may request the deletion of their data. We will assist Controllers in fulfilling these requests.

Please contact [email protected] if you wish to exercise any of these rights.

6. Email Tracking

We may use tracking technologies in our transactional emails (such as invoices and reminders) to confirm successful delivery and to know when you or your recipients open an email or click a link. We do this to ensure critical financial documents are received and to help you manage your invoicing process more effectively.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].